Front Desk Receptionist [United States]

 

Job description

Seeking a confident, friendly and responsible patient-oriented front office receptionist for the beautiful new office of a renown Cardiologist. Experience in a clinical front office setting performing a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays, processing paperwork and performing other front office duties as required in a fast-paced, customer-oriented clinical environment where patient care and attention is of the utmost importance. A friendly and genuinely caring manner is essential.

Primary Responsibilities:

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• Greet patients and direct them to appropriate department
• Answer phone, directs calls and take messages
• Schedule patients for testing/surgery
• Verify insurance information
• Collect patient co-pays
• Direct patients to complete forms and process patient paperwork
• Scan all patient paperwork into patient charts
• Confirm all patient appointments
• Inform office manager of no shows/cancellations and reschedule
• Schedule Patient follow-up appointments
• Fax patient notes to PCP's
• Call in prescription refills
• Inventory of office equipment and supplies
• Deal with patient enquiries and concerns
• Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned by superior

Skills

• Friendly, confident and talkative
• Proven working experience as a receptionist
• Knowledge of medical office EMR
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office

Required Qualifications:

• High school diploma, GED or equivalent experience
• 1+ years working in a customer service-based role
• 1+ years working in a healthcare office setting

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Medical specialties:

• Cardiology

Schedule:

• 8 hour shift
• Monday to Friday Or Monday, Thursday, Friday

Work setting:

• Clinic
• In-person
• Private practice

Work Location: One location

Experience:

• Customer service: 3 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $23.00 - $25.00 per hour

Schedule:

• Monday to Friday

Experience:

• Front Desk: 3 years (Required)

Work Location: In person

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