We are seeking a motivated and enthusiastic IT/Tech Intern to join our team. This internship opportunity will provide hands-on experience in various aspects of information technology and technical support. The ideal candidate is a self-starter with a strong interest in technology, a willingness to learn, and excellent problem-solving skills.
Responsibilities:
Technical Support: Assist in providing technical support to employees and customers, including troubleshooting hardware and software issues, setting up new equipment, and resolving network connectivity problems.
Software Installation and Updates: Assist in installing, configuring, and updating software applications on various devices, ensuring they are up-to-date and functional.
Hardware Maintenance: Help with maintaining and repairing computer hardware, peripherals, and other technology equipment. This includes diagnosing hardware problems and coordinating repairs or replacements.
Network Assistance: Collaborate with the IT team to monitor and maintain network infrastructure, troubleshoot network issues, and assist in implementing network upgrades.
Data Backup and Recovery: Support data backup processes and contribute to disaster recovery plans to ensure data integrity and availability.
Documentation: Maintain accurate and up-to-date documentation of IT processes, procedures, and troubleshooting guides.
User Training: Assist in conducting training sessions or workshops for employees on the use of software applications and IT resources.
Cybersecurity: Contribute to maintaining cybersecurity practices by assisting in implementing security measures, monitoring system vulnerabilities, and assisting in security incident response.
Project Support: Collaborate with the IT team on various technology projects, including system upgrades, software deployments, and infrastructure improvements.
Research and Evaluation: Stay updated on emerging technologies and trends in the IT field and assist in evaluating new software, hardware, and tools for potential adoption.
Qualifications:
Currently enrolled in a degree program related to Information Technology, Computer Science, or a related field.
Basic understanding of computer hardware, software, and networks.
Strong problem-solving and troubleshooting skills.
Excellent communication and interpersonal skills.
Proficiency in using Microsoft Office applications.
Eagerness to learn and a proactive attitude.
Ability to work independently and as part of a team.
Any relevant certifications or coursework in IT is a plus.
Job Type: Internship
Contract length: 3 months
Ability to commute/relocate:
- Marrakech: Reliably commute or planning to relocate before starting work (Required)
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