Who are we and what do we do?
Sunnystep is a local footwear brand that specializes in comfortable walking shoes. Its mission is to help people move freely and happily. It was founded by Ting after she suffered from a traumatic postpartum spine injury and needed the most comfortable walking shoes that minimize stress on the feet and the body. With the proprietary insoles that provide stable arch support, Sunnystep shoes can help you stand or walk for the whole day with no pain. Their sleek designs are perfect for work, casual and travel. Since its founding, Sunnystep has quickly gained a loyal following in Singapore and beyond in a short amount of time.
Why should you be part of Sunnystep’s success?
We are an innovative force in consumer retail with a clear brand purpose. We believe wellness starts from our feet. Good shoes support our feet and our body, and help us move better and live better. Our customers deeply appreciate our product and our brand philosophy and hence we are able to grow exponentially. There’s never been a more exciting time to join Sunnystep, a pioneer in providing footwear that puts people’s comfort, mobility and wellness at the front and center in the product design. We are setting new standards in product innovation and customer experience. Our team is moving fast in both Singapore and the larger global market. Join our mission of helping people move freely and happily, starting from the most comfortable walking shoes.
Responsibilities
- Greet customers who pass by or walk through the door and provide them with exceptional customer service
- Be an expert in our products and in footwear in general and provide honest recommendations to help customers find the right product and the right fit
- Organize stocks in the storage room, manage inventory list, and help keep the retail stores clean and organized at all times
- Follow up on customer orders and make sure all orders are properly fulfilled
- Provide insights about operational processes, customer complaints and product issues promptly
- Answer to all customer inquiries correctly and maintain good relationships with loyal customers
- Help colleagues and operations team whenever needed
- Assist with ad-hoc tasks whenever needed
Requirements
- Obsessed with a high customer service standard
- Able to follow company instructions and processes closely
- Able to work a flexible schedule
- Cheerful working attitude
- Passionate about Sunnystep products and the Sunnystep brand mission
- Retail sales experience preferred but not required
Job Types: Full-time, Permanent
Salary: $1,800.00 - $2,500.00 per month
Benefits:
- Employee discount
- Health insurance
- Professional development
- Promotion to permanent employee
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Work Location: In person
